Skip to main content

Privacy policy

PERSON IN CHARGE OF THE TREATMENT

Identity: URBANFRESH S.L. (also the provider)
NIF: B-01790872
Postal address: Paseo de Gracia, 77, 1ª Pta. 08008 Barcelona
E-mail: info@urbanfresh.es
Data Protection Delegate:
DPD Contact: info@urbanfresh.es

URBANFRESH S.L., as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and the free movement of such data and other current legislation on the protection of personal data, and by Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

PURPOSE OF PROCESSING
Your personal data will only be used for the following purposes:
– To carry out the necessary commercial and administrative formalities with the users of the website;
– Sending commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, in the event that the User has expressly consented to the sending of commercial communications electronically by .
– Respond to queries and/or provide information requested by the User;
– To provide the services and/or products contracted or subscribed by the User.
– Use your data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided and,
– Notify you of changes, important developments in the privacy policy, legal notice or cookie policy.
– Profiling and usability analysis will be performed.
– The data of customers and / or suppliers will be treated, within the contractual relationship that binds them to the responsible, in compliance with administrative, tax, accounting and labor obligations that are necessary under current legislation.

You may revoke your consent at any time by sending a letter with the subject “Unsubscribe” to info@urbanfresh.es.

In accordance with the LSSICE, URBANFRESH S.L. does not carry out SPAM practices, therefore, does not send commercial emails by e-mail that have not been previously requested or authorized by the user. Consequently, in all communications you receive from the provider, the user has the ability to cancel your express consent to receive our communications.

We will not process your personal data for any purpose other than those described above except by legal obligation or court order.

CONSERVATION OF YOUR DATA
Your data will be retained for the duration of the business relationship with us or exercise your right of cancellation or opposition, or limitation to treatment. However, we will keep certain personal identification and traffic data for a maximum period of 2 years in case it is required by the Judges and Courts or to initiate internal actions arising from the misuse of the website.

You will not be subject to decisions based on automated processing that have an effect on your data.

LEGITIMACY OF THE TREATMENT
The legal basis for the processing of data is your consent given to carry out the purposes described above, which will be requested at the time of ticking the appropriate box when collecting your data.

Failure to provide the requested personal data or not accepting this data protection policy means the impossibility to subscribe, register or receive information about the Provider’s products and services.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting and labor obligations that are necessary under current legislation will be the prior existence of the business relationship established between the parties. In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting and labor obligations that are necessary under current legislation will be the prior existence of the business relationship established between the parties.

COMMUNICATIONS
Any communication sent will be incorporated into the information systems of URBANFRESH S.L. By accepting the present conditions, terms and policies, the User expressly consents to URBANFRESH S.L. to carry out the following activities and/or actions, unless the User indicates otherwise:

The sending of commercial and/or promotional communications by any means enabled informing the Users of the activities, services, promotions, advertising, news, offers and other information about the services and products related to the activity.
In the event that the User has expressly consented to the sending of commercial communications by electronic means by subscribing to the NEWSLETTER, the sending of such communications by electronic means informing Users of the activities, services, promotions, advertising, news, offers and other information about the services and products of URBANFRESH S.L. equal or similar to those that were initially contracted or of interest to the User.
The conservation of the data during the periods foreseen in the applicable dispositions.

OFFICIAL MEANS OF COMMUNICATION
The user is informed that the means enabled by the company to communicate with customers and others affected is the corporate telephone, company cell phones and corporate email.

If you send personal information through a means of communication other than those indicated in this section, the COMPANY will be exempt from liability in relation to the security measures provided by the means in question.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS
URBANFRESH S.L. does not carry out any transfer or communication of data unless there is a reasonable need to comply with a judicial procedure, legal obligation or prior consent of the user.

Nor will international transfers of your personal data without your prior consent without prejudice to block or cancel your account if there may be indications of the commission of any crime by the user. The information provided will be only that which is available at this time the provider.

URBANFRESH S.L. will not transfer the data collected to third parties unless there is a reasonable need to comply with a legal proceeding, legal obligation or after obtaining the consent of the user.

The information that you provide us both through this website and through the application will be hosted on the servers of URBANFRESH S.L., contracted to the company 10dencehispahard S.L. with NIF number B62844725 and fiscal address located in C / Girona 81-83 local 6 of Malgrat de Mar 08380. The treatment of the data of this entity is regulated by means of a contract of person in charge of the treatment between the provider and this company. In no case this data processor will subcontract services that involve any data processing by third parties without our prior consent.

RIGHTS OF INTERESTED PERSONS
As a user-stakeholder, you can request the exercise of the following rights before URBANFRESH S.L. by submitting a letter to the postal address in the heading or by sending an email to info@urbanfresh.es, indicating as Subject: “LOPD, EXERCISE RIGHTS”, and attaching a photocopy of your ID card or any analogous means in law, as indicated by law.

Rights:

Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
Right of rectification or deletion: allows to correct errors and modify data that prove to be inaccurate or incomplete.
Right of cancellation: allows the deletion of data that proves to be inadequate or excessive.
Right of opposition: the data subject’s right not to have his or her personal data processed or to have it stopped.
Limitation of processing: entails the marking of the personal data retained, in order to limit future processing.
Data portability: provision of the data undergoing processing to the data subject, so that he/she can transmit it to another data controller without hindrance.
Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based on automated processing that produces effects or significantly affects.
As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.
You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data (agpd.es) may have been violated.

ADDITIONAL INFORMATION
INFORMATION WE COLLECT:

The data collected by the responsible party are the following:
– Those provided by users through the different services offered on the website.
– Those included in the different forms provided on the website.
– Data collected through “cookies” to improve the browsing experience as reported in the cookies policy.
Refusal to provide the mandatory data will make it impossible to respond to the specific request in question. You declare that the information and data you provide are accurate, current and truthful. Please inform us immediately in the event of any changes, so that the information being processed is always up to date and free of errors.
If you contract the service/purchase the product through our website https://www.materiacreativa.com/ we will ask you to provide us with information about yourself, including your name, contact details and credit or debit card information.
Through this Privacy Policy we inform you that the photographs that are posted on the web are property of URBANFRESH S.L., including those of minors, in which, to obtain them, prior consent has been obtained from parents, guardians or legal representatives by signing the forms made for this purpose by the centers in which minors are part. However, parents, guardians or representatives of minors, as holders of the exercise of their rights, and always upon formal written request, may indicate their refusal to the use of the image of the minor; in this case, the image will be shown pixelated.

SOCIAL NETWORKS

We inform you that URBANFRESH S.L. may have a presence in social networks. The treatment of the data that is carried out of the people who become followers in social networks (and / or perform any link or action of connection through social networks) of the official pages of URBANFRESH S.L. will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.
URBANFRESH S.L. will treat your data for the purposes of properly managing your presence in the social network, informing you of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

– That are allegedly unlawful by national, community or international regulations or that perform allegedly unlawful activities or contravene the principles of good faith.

– That attempt against the fundamental rights of people, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general any content that URBANFRESH S.L. considers inappropriate.

– And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Also, URBANFRESH S.L. reserves the right to remove, without prior notice from the website or the corporate social network those contents that are considered inappropriate.
The communications sent through social networks will be incorporated into a file owned by URBANFRESH S.L., being able to send you information of your interest.

You can access more information, as well as consult the companies that are part of URBANFRESH S.L., through the following link: www.empresa.com/politicadeprivacidad.

In any case, if you send personal information through the social network, URBANFRESH S.L. will be exempt of responsibility in relation to the security measures applicable to the present platform, and the user should consult the corresponding particular conditions of the network in question.

SECURITY MEASURES:
The data provided by you will be treated confidentially. The Provider has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee the security in the treatment of the data and to avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of the technology and nature of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the current regulations.

LANGUAGE
The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

SEND CV
In the event that the user sends his CV through our website, we inform you that the data provided will be processed to make you participate in the selection processes that may exist, carrying out an analysis of the applicant’s profile in order to select the best candidate for the vacant position of the person in charge. We inform you that this is the only official procedure to accept your resume, so that resumes sent by other procedure will not be accepted. In case of any modification in the data, please inform us in writing as soon as possible, in order to keep your data properly updated.

The data will be kept for a maximum period of one year, after which the data will be deleted, guaranteeing total respect for confidentiality both in the treatment and in its subsequent destruction.In this sense, after the aforementioned period, and if you wish to continue participating in the selection processes of the Responsible, please send us your resume again.The data may be processed and/or communicated to the companies of our group during the time of conservation of your curriculum and for the same purposes previously informed.

SUBSCRIPTION TO THE BLOG
In the event that the user subscribes to the blog, we inform you that the data provided will be processed to manage your subscription to the informative blog with notice of update and will be retained as long as there is a mutual interest to maintain the purpose of treatment. When it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure the pseudonymization of the data or total destruction of the data. The data will not be communicated to third parties, except as required by law.

PUBLICATION OF YOUR TESTIMONY
In the event that the user wants to publish their opinion on the website, we inform you that the data provided will be processed to meet the proposed suggestions, experiences or opinions regarding the products and / or services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the purpose of treatment and when it is no longer necessary for that purpose, will be deleted with appropriate security measures to ensure the pseudonymization of data or total destruction of the same. Witnesses will be published on our website. The only personal data that will be published about the witness will be his or her name.

CHANGES TO THIS PRIVACY POLICY
URBANFRESH S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

LEGISLATION
To all the effects the relations between URBANFRESH S.L. with the Users of its telematic services, present in this Web, are put under the Spanish legislation and jurisdiction to which the parts are put under expressly, being competent for the resolution of all the conflicts derived or related to its use the Courts and Courts of Barcelona.